Privacy Policy
Last Updated: September 12, 2025
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email, phone, shipping address)
- Payment information (processed securely through Stripe)
- Communication preferences
- Chat interactions with our AI assistant
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send tracking and order updates
- Respond to customer service requests
- Improve our products and services
- Send marketing communications (with your consent)
Data Sharing
We share your information only with:
- Stripe (payment processing)
- ShipBob (order fulfillment)
- Service providers who assist in our operations
- Law enforcement when required by law
Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Opt out of marketing communications
- Request data portability
To exercise these rights, use our data request form or email privacy@euda.life
Cookies
We use cookies for:
- Session management
- Analytics (with your consent)
- A/B testing
- Chat session persistence
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption in transit and at rest
- Regular security audits
- Limited access controls
- Secure payment processing through Stripe
Contact Us
For privacy-related questions or concerns:
- Email: privacy@euda.life
- Response time: 24-48 hours